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Unit One 1

Text A Motivations and Preparations for Travel 1

Text B Letters 6

Text C Dialogue:At a Travel Agent's 9

Exercises 10

Unit Two 13

Text A The Travel and Tourism Industry 13

Text B Speeches 18

Text C Dialogue:At the Airport 21

Exercises 22

Unit Three 26

Text A The Lodging Industry 26

Text B Hotel Classifications 34

Text C Dialogue:Booking Hotel Rooms 39

Exercises 40

Unit Four 43

Text A The Front Office 43

Text B Organization Charts and Other Forms of Charts 49

Text C Dialogue:Registering a Tour Group 57

Exercises 58

Unit Five 61

Text A The Housekeeping Department 61

Text B Other Divisions of a Hotel 66

Text C Dialogue:The Turn-down Service 70

Exercises 72

Unit Six 75

Text A The Food and Beverage Service 75

Text B Other Divisions of a Hotel(continued) 81

Text C Dialogue:At a Chinese Restaurant 83

Exercises 85

Unit Seven 89

Text A Tourist Shopping in China 89

Text B Shopping Online in China 95

Text C Dialogue:At a Souvenir Store 99

Exercises 100

Unit Eight 103

Text A Shadow Play 103

Text B Facial Makeups of Beijing Opera 108

Text C Dialogue:Talking about Tai Chi Chuan 112

Exercises 113

Unit Nine 116

Text A The Gardens of the South 116

Text B The West Lake of Hangzhou 121

Text C Dialogue:Touring Lake Taihu 124

Exercises 125

Unit Ten 128

Text A The Gardens of the North 128

Text B The Mountain Resort 134

Text C Dialogue:Touring Forbidden City 136

Exercises 138

Unit Eleven 141

Text A An Overview of Chinese Festivals 141

Text B The Spring Festival,the Pure Brightness Festival and the Water-Splashing Festival 145

Text C Dialogue:Dragon Boat Festival 149

Exercises 152

Unit Twelve 155

Text A Christmas 155

Text B April Fool's Day and Thanksgiving Day 162

Text C Dialogue:Principal American Holidays 164

Exercises 167

Vocabulary 170

Scenic Spots 190

Ⅰ.Best Scenic Spots in the World 190

Ⅱ.Best Scenic Spots in China 233

Appendix 275

1.世界主要国家和地区 275

2.世界各国航空公司 279

3.中国主要航空公司 284

5.中国历史年代表 285

4.国际常用货币 285

6.客房服务常用词汇 288

7.各种酒类 300

8.西式菜单 304

9.中式菜单 317

10.中国部分旅游网址 331

11.其他国家/地区部分旅游网址 332

12.中国各地旅游景点网址 333

主要参考书目 349

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